Please note the South African Embassy in Bern is working towards streamlining it's consular services work. The team understands the frustrations experienced by clients up to this point in terms of waiting for responses to enquiries.
In order to reduce the time taken to respond to all enquiries and follow ups the following steps have been taken.
All appointments for passports, visas, certificates, Apostilles, certifications and Registrations should be sent, only, to appointment.bern@dirco.gov.za
Any enquiries relating to follow-up on previously lodged applications should be sent only to Bern.consular@dirco.gov.za
This measure will assist embassy staff to divide the massive scale of e-mails arriving daily and facilitate a more timely response through the removal of duplications of effort.